Shipping Policy

YOU MUST BE 21 YEARS AND UP TO VISIT THIS SITE.  PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY PRIOR TO USING OUR WEBSITE.  YOUR USE OF THIS SITE IN ANY FASHION REPRESENTS YOUR ACCEPTANCE AND ACKNOWLEDGMENT OF THE PROVISIONS SET FORTH BELOW.  IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS IN THEIR ENTIRETY, AND IF YOU ARE NOT OVER THE AGE OF 21, DO NOT USE THIS WEBSITE.

 

All orders placed Monday through Friday are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

We take underage purchasing and possession of alcohol very seriously. By using the Barbank website, you represent and affirm that you are at least 21 years old. All deliveries must be signed for by an adult who is at least age 21.  In order to protect the integrity of our business, we caution you that if we discover any violation of applicable law, we will take active steps to report any such violation to the appropriate authorities.

We require an adult signature by the recipient of any order.   Our third-party delivery partner will not allow a package to be left without an adult signature, and we highly recommend that you use an office or business address for the “Shipping Address” when checking out. By using a business or office address, it will facilitate delivery by enabling an adult to be available to sign for the package and to take possession.

Non-California residents are responsible for determining if their state or county laws allow wines, spirits or tobacco products to be shipped into their state or county. Each state or county has their own laws and regulations related to these products. Please check with your appropriate agencies. Each individual accepts full responsibility for their state verification. 

When purchasing alcohol through Barbank.com, you will be the legal owner of the goods when your order has been approved and payment has been processed.  Title to all alcoholic beverages purchased on this Site pass to you in the State of California when the goods are picked up our courier services.

We do not accept any returns or refunds.

 

In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at [email protected]

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